YSG backs its powerful live monitoring and top-quality IP cameras and network with a multi-level Total Service offering. YSG doesn’t just monitor your property, we also monitor your entire surveillance data network, including cameras and NVRs. We can take immediate action when we see a property threat or detect a network problem.
Customer Service: Built to serve clients whether they’re a single property business or an enterprise with many of locations and thousands of cameras. YSG’s systems constantly check cameras and equipment to ensure they’re working and operating correctly. It can detect problems related to power, internet, wireless, and camera outages. Unique protocols are put in place for each Customer.
Control Centre Support: Trained operators watch cameras and evaluate activity. They can identify when systems are down and perform basic troubleshooting 24/7. When they see suspicious activity, they consult specific property protocols to take action. They can make audio warnings to on-site speakers and call Armed Response. Control centre staff can notify the property owner and manager when there is a property incident or a technical problem.
Advanced Customer Support: YSG analysts conduct video research, study significant video analytic data and respond to customer investigation requests. Our technical support team is on-call 24 hours a day to respond to customer emergencies.
YSG Total Service is a part of our complete security solution for superior property protection and cost savings. It’s delivered remotely through the Internet, long before a service truck could arrive on your property. The result is higher camera availability, faster support, and fewer expensive on-site service calls.
Put the power of security in the palm of your hands with YSG’s mobile apps. View camera statuses and access video feeds and much more from any Internet-enabled device.
Response Provider and incident reporting
Video evidence and reports to Customer
Video review service provides an easy and cost effective way for facility managers to investigate and document incidents
Video evidence of where a customer is located on the property when approached by a salesperson and how much time they spend together
Gate entry/exit control for remote vehicle storage facilities
Customizable security service protocols & operational reporting
Provide information to help enforce safety/compliance regulations
High-definition cameras track the smallest details
Video evidence and reports to verify on-site activities
When you partner with YSG, you get a team of experts using innovative technology protecting your assets. As part of our world-class solution, you also benefit from services and apps that support your business, including: